Healthcare Client Implementation and Support

Must reside in Texas, and provide references upon request. This job will serve as a liaison between our sales and client support teams, implementing Green Imaging clients offering Green Imaging as a benefit to their employees. While we are a health care provider, our clients offer our services to participants in their health plan. We operate as a healthcare provider onboarding clients like a health insurance benefit. Direct care provider implementation, broker/advisor administration or TPA experience will be a strong plus.

Job Responsibilities:

• Identify and implement the most efficient process between clients, TPAs, and Green Imaging when operating outside of traditional insurance
• Meet with clients and manage the communication of onboarding through the implementation
• Understand and manage the inner workings of healthcare billing outside of traditional insurance, and identify the billing pathways to most efficiently manage the process (includes EDI - 837, 835, and invoicing)
• Billing process testing - Invoice and claims, problem solving, and resolution
• Coordinate processes between our clients and Green Imaging billing
• Work with TPA and our technical teams to manage the billing set-up process

Job Requirements:

• Strong working knowledge of healthcare administrative processes outside of traditional insurance, often in a direct relationship with the client and/or their TPA
• Ability to shape efficient processes and problem-solve with prospective clients
• Understanding of clearinghouse and EDI (billing and reconciliation)
• Ability to problem solve when claims do not process according to terms
• Experience with claims denial reason codes, incorrect claims processing and determining pathway to correct
• Strong process orientation and ability to see and remove friction from client and patient processes
• Ability to coordinate work among client and technical teams
• Strong interpersonal and communication skills
• Able to work both independently and as part of a team
• Accuracy and attention to detail
• Ideally 2-5 years of relevant experience
• Proficient in desktop applications, specific focus on applications like Microsoft Excel and Google Sheets
• Non-traditional, direct-care billing experience and experience with medical billing platforms are a plus

Relevant Experience:

• Knowledge of patient scheduling and supporting administrative processes
• Proficiency in Medical referral systems, EDI clearinghouse, Microsoft Office Suite and QuickBooks
• Working knowledge of eligibility processes
• Experience working from home
• Reliable secure computing environment
• Team and project management experience a plus

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Flexible spending account
• Paid time off

Schedule:

• 8-hour shift
• Monday to Friday

Location:

• Texas (Required)

Work Location: Remote

To apply, email a copy of your resume to Lee Ann Moore at lmoore@greenimaging.net
(include “Healthcare Client Implementation and Support” in the subject line).